26 / Pushups
Support

Help desk / Contact

Need
a hand?

Email hello@26pushups.com for help with the iOS app, Apple subscriptions, privacy requests, HealthKit permissions, or the separate Android waitlist. We aim to reply within 3 business days.

01 / App

App issues

For push-up counting, streak, reminder, progress, or widget issues, email hello@26pushups.com with your device model, iOS version, app version, and what you expected to happen.

Screenshots are useful. Do not include passwords, Apple Account credentials, payment details, or unnecessary health information.

02 / Billing

Apple subscription and billing

Premium monthly and annual subscriptions are billed through Apple. For cancellation, billing, or a refund request, use Apple's subscription and billing support or Report a Problem.

You can also email us with the approximate purchase date and the Apple transaction details you are comfortable sharing. We cannot cancel an Apple subscription or decide an Apple refund; Apple handles those decisions. Restore Purchases is available in the app.

03 / Privacy

Privacy, access, or deletion

Email hello@26pushups.com to request access to, correction of, or deletion of personal information controlled by W3 Dev. Tell us whether your request concerns the website, Android waitlist, or support email.

We aim to respond within 30 days. Apple controls Apple Account, App Store, StoreKit, and HealthKit records, so some requests must be made through Apple.

04 / Health

HealthKit permissions

HealthKit access is optional. To review, change, or revoke the app's permission to write workouts or read body mass, open iOS Settings or the Health app and manage 26 Pushups under data access.

If the app continues to show an issue after you check permissions, email hello@26pushups.com with your iOS version and a description of what you see. Do not send health records or screenshots that include unrelated health information.

05 / Android

Android waitlist

If you joined the Android waitlist and need help, email hello@26pushups.com and include the email address you submitted. Android is not currently available; the waitlist is for one availability message, not a newsletter.

06 / Contact

Email support

Email hello@26pushups.com. We aim to reply within 3 business days for app questions and within 30 days for privacy requests.